Skip to main content
All CollectionsTroubleshooting
I Received an Error Message When Trying to Redeem a Discount
I Received an Error Message When Trying to Redeem a Discount

Error page after clicking "Redeem" button

Updated over 4 months ago

Each Seller (vendor) on Builtfirst chooses which page to send you to in order to redeem their discounts. Occasionally, the page will change and the vendor forgets to update the link in Builtfirst.

Reach out to us at support@builtfirst.com if you clicked to redeem an offer, but are redirected to a page that had a dead link or error message. We'll try to connect with the Seller and follow-up with you when they get back to us.

Did this answer your question?