All Collections
Guides and How-Tos
How does this thing work again?
60 articles
General
Helpful info for all types of users
How to Contact SupportGetting help
Partners vs Sellers vs BuyersProfile account types side-by-side
Logging In as a BuyerFor Buyers / Founders / VCs
Logging In As a Partner or SellerFor Partners / Community Managers / Sellers / Vendors
Builtfirst Glossary
Your Notification SettingsOverview of how notification emails and alerts work for individual accounts
Does All My Information Stay Confidential?Information stay confidential,
Settings for Partners/SellersUpdating personal / company info for partners and sellers
Can I Have Multiple Accounts?Multiple Accounts, More than one account, multiple account types
Using the Builtfirst InboxInbox / chat for Partners and Sellers
How to Add Team MembersAdding your coworkers / teammates to your Builtfirst instance
Can I Change My Login Credentials?Update email/username and password
Builtfirst BillingViewing invoices and updating billing
How to Switch Between Partner and Seller AccountsFor organizations that manage a marketplace/community and sell offers
Partners
For community managers/marketplace owners
I Can't Find My Seller's DealFor Partners adding deals from new Sellers
Can't See a Seller You Just Added?Can't see provider / vendor / Seller discount
Inviting Buyers to Your MarketplaceHow to bring Buyers into your Partner marketplace / community to redeem deals
How Do I Share a Link to My Marketplace?For Partner accounts inviting Buyers to view their marketplace / community
Deal ActivityTracking new and removed deals for Partners
Updating Marketplace InformationChange your marketplace / community name, description, or other configuration options
How to Change Your Marketplace SubdomainUpdating/editing subdomains for partners
Bulk Uploading BuyersAdding multiple buyers to communities at once
Analytics for PartnersReports on buyer trends in communities / marketplaces
Best Practices for PartnersTips and tricks to set up your marketplace / community for success
Using Icons in Your HTML BannerFor developers configuring communities / marketplaces
FAQs for PartnersQuick answers for Partners managing their Buyers, Sellers, and marketplace / community
Sellers
For vendors/providers
Listings vs Deals
How to Create & Edit a ListingBest practices on Seller listings
How to Create & Edit a DealFor sellers offering discounts
Target Audiences & Deal Segmentation ExplainedWho can see my deal? (for Sellers / vendors)
How to Make a Deal LivePublishing deals / discounts to go live
How to Accept a Seller InvitationFor existing sellers who've been invited to list deals from a new partner
Restrictions ExplainedHow to use deal restrictions
Why can't I see my own deal?For sellers creating deals
How Do I Preview My Deal?For Sellers that want to see how their deal looks to Buyers
How to Edit DealsEditing/updating deals
Deal Order & Priorities ExplainedPriority of deals for Sellers and Partners
How Do I Add a Logo or Other Images to My Discount?Add logo to discount
Buyers
For founders redeeming deals in the marketplace
How Do I Redeem a Deal?Guide for founders looking to claim discounts
Can I Apply for ___ Deal?Terms and information for deal redemptions
What is a Partner Key?Why am I prompted for a code / key?
What is my Amazon Org ID?Where to find your Amazon Org ID for AWS deal redemptions
I Can't Find the Deal I'm Looking ForFor buyers looking for specific deals/offers
I Applied to Get Credits, but Was RejectedRejected discount, Rejected offer,
Where Are My Airtable Credits?Airtable Credits
Where is My DocSend Discount Code?DocSend Discount
Settings Page for BuyersChange profile and company information